Operations Manager

Harris Partners Real Estate
Jan 2022 – Present (1 year 7 months)

As Operations Manager for Harris Partners, it is my responsibility to ensure the smooth and efficient operation of the business across all operating units.

I take care of:
– Human Resources,
– In house I.T management,
– Digitisation and Business Efficiency,
– Planning and Project Management, and – Sales and Sales Resource Management

I enjoy working in roles which allow me to utilise my superior organisational and planning skills and am constantly working to meet new challenges.

Marketing Manager

Harris Partners Real Estate
Apr 2021 – Dec 2021 (9 months)

In my role as Marketing Manager at Harris Partners I was responsible for the following:

– Social and Digital Media Marketing
– EDM distribution and content (database > 25000)
– Monthly magazine design and distribution (EDM & Physical Coordination) – Overall engagement strategy & Reporting
– Website & SEO maintenance

Sales Consultant

Harris Partners Real Estate
Sep 2020 – Apr 2021 (8 months)

As a Sales Consultant I have been fortunate to list and sell some of the finest properties in the Inner West. I have intricate specialist knowledge of the local area and utilise that to best service my clients needs.

Since coming onboard I have been involved in the listing or sales of >$50m worth of property within the local area, servicing hundreds of clients per week.

Executive Director and Treasurer

Thalassaemia and Sickle Cell Society of NSW
2017 – 2022 (5 years)

I spent 5 years working as an executive member of the leadership committee and treasurer for the Thalassaemia and Sickle Cell Society of NSW.

Managing various financial aspects of the society, including:

– Accounts and invoicing,
– Membership finances,
– Donations,
– Reporting and Prospectus distribution. – Payroll and Tax.

Thalassemia is an inherited blood disorder in which the body makes an abnormal form of hemoglobin. Hemoglobin is the protein molecule in red blood cells that carries oxygen.

The goal of the society is:

– To provide social support and advocacy for patients and carers of patients with thalassaemia, sickle cell anaemia, blackfan diamond disorder and other haemoglobinopathies, while leading communityeducation and awareness-raising of the need for testing and providing funding for treatment, medical equipment and research.

General Manager

MedView
Mar 2019 – Mar 2020 (1 year 1 month)

As General Manager, I oversee the operation of Medview and its various departments across Service, Sales, and Marketing. Working directly with my various teams, I am striving to drive Medview to the next level and further cement our place as the leading medical entry provider in Australia & New Zealand.

MedView is the leading medical and dental education preparation organisation across Australia and New Zealand, with a proven record of success.

As the top rated personalised med school entry service in the Australasia region, our focus is to expand the depth of comprehension in every area of the UCAT, GAMSAT, and MMI.

– Our tutors are all top doctors and medical students
– Our platform is easy to use and connects you 1:1 to expert tutors – Our success rate is the best out there in the market

Just as in science, data is king, and so are our results.

– We have an 80% higher acceptance rate into medicine for MedView students compared to the average,
– A 98% public rating on student satisfaction, and
– An average of 30% higher scores on UCAT & GAMSAT for MedView students

Vice President of Academic Advising

MedView
Jan 2019 – Mar 2019 (3 months)

As VP of Academic Advising, my roles and responsibilities were aligned with ensuring quality in content delivery and sales.

Managing a team of accomplished Sales Development Representatives, Sales Advisors, and support staff it was my responsibility to oversee a multi million dollar sales revenue.

My core responsibilities were:
– Managing sales targets and lead generation,
– Marketing insights and targeting,
– Training and L&D for all team personnel,
– Partnerships and collaborations,
– Events and marketing delivery,
– Coaching, Facilitation and Change management, and – Market growth and expansion.

This role was challenging and rewarding and pivotal in ensuring Medview remain a dominant force within Australia, New Zealand, and South East Asia.

Director Of Partnerships and Operations

MedView
Aug 2018 – Dec 2018 (5 months)

In my time coordinating Partnerships for Medview Education, I was able to bring together some fantastic collaborations for our team.

My core responsibilities included:
– Development of partnership and MOU proposals,
– LAM and GTM strategies for Medview,
– Development of collateral and copy for external stakeholders, and – Strategic guidance for the Medview leadership team.

Throughout my time in this role I was fortunate to be involved in some key strategic wins for the company, including the formation of 3 significant partnerships which have allowed us to give back to community and assist the broader population.

Chief of Staff

Small Business Party
January 2018 – March 2019 (1 year 3 months)

Working as the Campaign Director & Chief of Staff for The Small Business Party is a challenging yet rewarding role.

The Small Business Party is a newly founded political party with a focus on advocating for Small businesses, their families, and local communities right across NSW and Australia.

My role is multi-faceted, but primarily involves:

– Policy creation and delivery,
– Strategy and Campaign Planning,
– Website design and creation,
– Digital and Social Media Management, – Advocacy and negotiation,
– Leadership and team coaching, and
– Government relations.

With the upcoming 2019 NSW State Election, The Small Business Party is hoping to become a voice of reason and leadership for the people of NSW.

Advertising Sales Executive

Fairfax Media
2017 – 2017 (less than a year)

Within my role as an advertising sales executive for Fairfax Media, it was my responsibility to ensure the achievement of sales and marketing KPI’s, as well as ensuring growth within our region.

I was responsible for aggressive sales targets, and was consistently achieving targets within my scope.

Whilst within this position, I was able to not only bring in consistent advertising revenue, but also develop more than 25 new clients onto our books within the first 3 months of working.

I left this role toward the end of 2017 following the death of a child – to support my family at home.

Engagement and Promotions Officer

Australian Medical Students’ Association (AMSA)
2016 – 2017 (1 year)

A 12 month, elected position on the National Executive of the Australian Medical Students’ Association.

My roles were wide and varied, but consisted primarily of:

– Social Media management and advertising,
– Student engagement and promotional activities,
– Core website management, including content and delivery,
– Advocacy initiatives, working as a member of the Advocacy team to engage key stakeholders from Government and other areas,
– Policy formation and review, and
– Servicing merchandise and company needs as required.

Research Administration Officer

University of Sydney
2015 – 2016 (1 year)

Working with researchers and staff within the Poche Centre for Indigenous Health, my role had me working across a range of business areas.

– Draft and submission of Human Research Ethics Committee (HREC) applications,
– Draft and submission of various funding grants,
– Drafting and collation of communications and documentation for the centre director,
– Formation of various departmental policy documents, relating to data acquisition and storage,
– Formation of a novel VBA based survey questionnaire, with internet protocol submission capabilities, – Assistance and contribution on various Indigenous health research areas.

I left this role to further focus on my increasing study load.

Founder and Director

Tune I.T
2012 – 2015 (3 years)

Tune I.T was an Information Technology, Audio Visual, and General Technical support company running in the Southern Highlands of NSW.

In my role as a Director, I was involved not only in the day to day operations of the company, but also in overseeing higher business practices.

My day to day duties included:

– IT Installations (all platforms and systems, portable and other devices),
– IT Support & Education (one on one, group and other education as required), – Purchasing & Ordering (stock management),
– AV Installations (TV, Audio, WiFi, and various other requirements),
– AV Support & Education,
– Website creation and content management,
– VBA Scripting for Business uses (including operational software for the MTA), – Other duties as required.

On the business end, I also managed the following:

– Invoicing and Finances,
– Company Website, Digital Designs, and Business Materials,
– Advertising & Sales

Retail Sales Manager

Harvey Norman
2012 – 2014 (2 years)

In my role as a Sales Manager, I was required to carry out a number of different tasks on a daily basis. The primary focus of the role was to provide our customer base with an enriching and rewarding experience whilst in our store.

This role involved not only working to personal targets and KPI’s, but also required successful team integration and management. In this role I consistently achieved my KPI requirements and pushed myself to better understand both our customers and the product to ensure knowledge and delivery were as best as could be.

Retail Store Manager

Sanity
2011 – 2012 (1 year)

As the Manager of the Sanity Group in Bowral, it was my role to manage a team of 8 personnel to ensure that our company and local requirements were being met.

The store achieved an annual turnover of $1million, with an estimated 500 customers per day.

It was my role to manage my team and their KPI’s whilst managing my own targets, for both state and national success. Our store consistently achieved positive results with a satisfied and comfortable customer base.

Sales Specialist

Optus
2009 – 2011 (2 years)

As a Salesperson for the Optus group, it was my duty to assist customers with their day to day needs regarding their telecommunications requirements.

I was required to not only assist returning customers to manage their services, but also to encourage the acquisition of new clients into our group.

This was a role undertaken within a team, but also with personal targets and KPI’s.

Aviation Maintenance Engineer (Avionics)

Royal Australian Navy
2004 – 2009 (5 years)

As a member of the Royal Australian Navy Fleet Air Arm, I undertook many varied and challenging roles.

From the day-to-day maintenance and support of the AS350BA airframe, and more so the Avionics Components, comprising Entry-Level electronics up to and including Dual-Axis Autopilot systems.

This position allowed me to work independently, and to manage a small number of personnel working with and under me to achieve our current mission.

To provide this support both ashore and at Sea as a member of the Navy’s frontline support team.

This position demanded rigorous training and a strict fitness and disciplinary regime, which have afforded me a greater level of personal motivation and professionalism.

I left this role in 2009 to commence studies on my Bachelor of Medical and Health Science.